Our Response to COVID-19

Since the beginning of the coronavirus pandemic, SAGE has been adapting our preparation, service, and menus to keep community members and our Team Members safe. Our senior executives have been meeting every other day to discuss developments in the communities we serve and adjust our approach based on the latest government-issued COVID-19 information and guidance.

More than 30 locations remained open throughout the spring and into the summer, and we safely served community members on those campuses. Nearly all the schools and colleges we serve have opened for the fall. We partnered with those clients to determine how best to meet their needs and created a unique plan for each community.

We started the 2020-21 school year offering a range of service styles and spaces — in dining halls, classrooms, and various satellite locations. To support venues requesting meal delivery, we developed an ordering feature, accessible through the Touch of SAGE™ Mobile App and online menu.

We added recipes to expand our collection, streamlined menus to focus on community favorites, and coordinated with suppliers to ensure product availability. We recruited new Team Members to make sure each venue would be at full strength, and we trained all Team Members in additional safety and cleaning protocols to protect them and their entire community.

Eating familiar meals on campus has given students a much-needed sense of normalcy after months of self-isolation. By minimizing contact between community members and with food, we’re making mealtime safe for all students, faculty, and guests. As we adjust to these new routines, we’re also adding increased variety to the menu. We incorporate seasonal items and pop-up concepts to bring excitement to the dining hall.

Safety and quality service remain our priorities as we navigate the new normal for dining service, and we continue to support our clients, community members, and Team Members every way we can.